Home > Access to information > Your data rights > Right to Data Portability

Right to Data Portability

The right to data portability allows you to obtain and reuse your personal data for your own purposes across different services.

It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

The right to data portability only applies:

  • To personal data you have provided to a data controller;
  • Where the processing is based on the your consent or for the performance of a contract; and
  • When processing is carried out by automated means.

We will provide your personal data in a structured, commonly used and machine readable form. Open formats include CSV files. Machine readable means that the information is structured so that software can extract specific elements of the data. This enables other organisations to use your data.

The information will be provided free of charge.

If requested and technically feasible we will transmit the data directly to another organisation.

If your personal data concerns more than your own data, we must consider whether providing the information would prejudice the rights of the other person. .

We will respond to your request for data portability within one month however this can be extended by two months where the request is complex or we receive a number of requests. We will inform you within one month of the receipt of the request and explain why the extension is necessary.

Where we are not taking action in response to a request, we will explain why and inform you of your right to complain to the Information Commissioner and to a judicial remedy without undue delay and at the latest within one month.

If you would like request data portability please click here.


Go back to information rights