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Right to Request Rectification

You are entitled to have personal data rectified if it is inaccurate or incomplete.

We will rectify inaccurate personal data when it becomes apparent to us, or if you request it. If your personal data is identified as inaccurate or incomplete, we will seek to amend this by rectifying or completing the data. If we are unable to correct it, we may provide a supplementary statement to rectify your personal data, if we deem it appropriate.  As a “competent authority” we are allowed to keep accurate records of allegations made, even if the allegations are unfounded.

Requests for rectification can be accepted verbally or in writing and will be responded to within one month of receipt. If we believe your request to be manifestly unfounded or excessive then we may request a reasonable fee or refuse to deal with your request. If we decide to charge a fee will we also notify you within one month of receipt however we will not comply with your request until the fee is received. The fee will be based on the administrative costs of complying with your request.

We may also be required to ask you for documents to prove your identity. If this is required then the one month will commence from the date your identity is confirmed.

As a “competent authority” we can limit your right to rectification to:

  • Avoid obstructing an official or legal inquiry, investigation or procedure;
  • Avoid prejudicing the prevention, detection, investigation or prosecution of criminal offences or the execution of criminal penalties;
  • Protect public security;
  • Protect national security; or
  • Protect the rights and freedoms of others.If we do place a restriction then we will advise you unless we believe by doing so would undermine the purpose for the restriction.If we decide not to take action in response to your request for rectification, we will explain why and inform you of your right to complain to the Information Commissioner. We will do this within one month of receiving your request. If we have disclosed personal data deemed as inaccurate or incomplete to others, then we will contact the recipient(s) and inform them of the rectification, unless to do so proves impossible or involves disproportionate effort.

If you would like to have your data rectified please do so by clicking here.

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