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In an emergency

Call 999

Textphone 18000

This service is provided by the RNID Text Relay service and is suitable for people who have a hearing or speech impairment.

EmergencySMS – 999

To use this service we advise you to register your mobile phone now rather than waiting until you need to use the emergencySMS service.

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard. For further information visit the emergencySMS website.

You should only dial 999 if

  • There is danger to life
  • There is the use, or immediate threat of use, of violence
  • There is serious injury to a person and / or serious damage to property
  • A crime is, or is likely to be serious, and in progress
  • An offender has just been disturbed at the scene
  • An offender has been detained and poses, or is likely to pose, a risk to other people
  • A road traffic collision involves, or is likely to involve, serious personal injury
  • A road is blocked after a road traffic collision, or there is a dangerous or excessive build up of traffic