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Non-emergency

Do you need to speak to the police, but it is not an emergency?

Online

Our website has been designed to provide you with as much information as possible and we hope that you can find the information that you are looking for.

Email

generalenquiries@northyorkshire.pnn.police.uk

Please include as much detail as possible in your message, including:

  • First name
  • Second name
  • Date of birth
  • Home address, with postcode
  • Contact phone numbers (home / work / mobile)

If you prefer, you can email your local police team directly.

Phone

101 non-emergency number

Our 101 call service should be used if you need to contact the police but your situation does not require immediate attention. All calls are free.

To contact North Yorkshire Police from outside the force area, call 01904 618691 or 01609 768290. Both numbers will reach our automated switchboard from where you can select your required option.

If you are calling us from outside the UK, call +44 1904 618691.

Make sure you dial the international prefix first (so in most European countries, dial 00 44 1904 618691, or in North America, dial 011 44 1904 618691).

Automated switchboard

When you dial 101, you can select option 2 and ask the automated switchboard for a specific department or officer.

If asking for an officer’s collar number, say “zero” for 0. Collar numbers at North Yorkshire Police are sometimes written as four-digit numbers. However, please do NOT speak any preceding zeroes (say “123” not “0123”).

Example: If you want to speak PC John Doe, with collar number 0120, say either “John Doe” or “one two zero”.

If you do not know who you wish to speak to, please hold and you will be transferred to an operator who will be able to assist.

Textphone

Textphone 18001 101 can be used to contact an officer, police station, or to report an incident that does not require immediate attention or for general enquiries. This service is provided by the RNID Text Relay service and is suitable for people who have a hearing or speech impairment.

Post

The postal address for Headquarters is:
North Yorkshire Police, Alverton Court,
Crosby Road,
Northallerton, North Yorkshire,
DL6 1BF

Please note:  if you are travelling to HQ and wish to use a Sat Nav, use postcode DL6 1AA