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Bank Transfer Scams

An authorised push payment (APP) scam, also known as a bank transfer scam, occurs when you - knowingly or unwittingly - transfer money from your own bank account to one belonging to a scammer.

credit and debit cardsYou may be contacted by a fraudster claiming to be a police officer or a representative from your bank stating that your account is under threat and you need to move your money immediately to prevent loss.

They may tell you to attend the bank to withdraw your money so a ‘police officer’ can collect it. You may have also be told not to tell anyone or to lie to the bank about your reasons for transferring or withdrawing your money.

THIS IS A SCAM.

A number of high street banks have signed up to a scheme protecting such victims and pledge to return the victims’ losses to their account.

If you have been a victim of this type of fraud please refer to the below articles from BBC News and Which magazine giving details on how your bank should be approached and how to refer to the banking ombudsman if you feel the bank does not adequately deal with your complaint. A number of victims in North Yorkshire have had their losses successfully returned to their account so it may help you too:

https://www.bbc.co.uk/news/business-48385426

https://www.which.co.uk/consumer-rights/advice/what-to-do-if-youre-the-victim-of-a-bank-transfer-app-scam