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Email fraud

Criminals don’t just try and contact you by phone and text, they also ‘phish’, contacting you by email too.

So always be suspicious of unsolicited emails that are supposedly from your bank or some other trusted organisation because the address can easily be faked. Never automatically click on any links they contain either, not before stopping to check if they seem genuine first.

7 ways to spot an email you’ve been sent is a scam:

  1. The sender’s address doesn’t match the website address of the organisation it says it’s from. Roll your mouse pointer over the sender’s name to reveal its true address.
  2. The email doesn’t use your proper name – using something like “Dear customer” instead.
  3. There’s a sense of urgency, asking you to act immediately.
  4. There’s a prominent website link which may seem like the proper address, but with one character different.
  5. There’s a request for personal information.
  6. There are spelling and grammatical errors.
  7. The entire text of the email is within an image rather than the usual text format and the image contains an embedded hyperlink to a bogus site. Again roll your mouse pointer over the link to reveal its true destination.

 

Report fraud

The first thing you should do if you’ve been a victim of fraud is to contact Action Fraud. You can report a fraud via their online fraud reporting tool, or by calling Action Fraud on 0300 123 2040.

If there is a crime being committed right now or if you are in danger you should call the police on 999.

Check out our report fraud page for more info.

 

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