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Community remedy and community trigger

Community Remedy

The Community Remedy document provides a list of actions that an anti-social behaviour offender can undertake, after the police have consulted with the victim, to recompense for their behaviour. It will be used as part of the existing processes for delivering a community resolution disposal or when a conditional caution is used – for either a youth or adult.

The document has been developed by the Police and Crime Commissioner following consultation in the summer 2014 and lists activities/actions that are available throughout North Yorkshire and the City of York.

The community remedy document must be prepared or revised in consultation with the Chief Officer of Police for the area, whatever community representatives the local policing body thinks it appropriate to consult and undertake whatever other public consultation it thinks appropriate. All of these viewpoints must be taken into account.

Community Trigger

The purpose of the Community Trigger Case Review is to resolve the anti-social behaviour issues.

The Community Trigger Case Review is a way for you to have your case reviewed, if you feel it should be, and lets organisations to look again at what has been done to resolve the issues for you.

Your case will be looked at by a panel of individuals from organisations relevant to the case and reported issues.  They will consider whether the action undertaken should be adequate to address the problems, based on reasonable expectation and timescales.

Who can request a Community Trigger Case Review?

  • Any victim who has reported three incidents of anti-social behaviour, which has caused harassment, alarm or distress, in a six month period.
  • Each report must have been formally recorded by the police, council or housing provider and made within one month of the incident occurring.
  • The three reports do not need to have been made to the same organisation.
  • If consent has been given, a third party can request a case review to be held on behalf of a victim or victims.
  • Third parties could be a carer, family member, community group, resident’s association, MP, local Councillor or support worker and could act for more than one victim.

 How do I request a Community Trigger Case Review?

  • Read through and complete the forms in the Community Trigger; Anti-Social Behaviour Case Review Application Pack. 
  • The Pack is available at key locations in your local area such as council offices and police stations.
  • Contact your Local Delivery Team who will send a pack out to you.
  • Once you have completed the forms, send them back to the Local Delivery Team.

What happens after I have returned the forms?

You will be given the contact details of your local representative who will progress your case to a case review meeting should it meet the criteria.

If it does, your local office will, within 1 week, contact relevant organisations for further information and details of any action that has been undertaken in relation to the incidents you have detailed on the forms.

That information will be provided within three weeks of your request initially being received by the local office.

The local office will then notify you of when your case will be considered at a case review meeting.  This will be within six weeks of your application for a review being received.  Your local representative will keep you updated throughout the process.

If it considered that there is further action that can be undertaken to resolve the issues, proposed actions will be discussed with relevant organisations to ensure that they can be undertaken.  Within 1 week of the case review meeting, you will be notified of the outcome including any proposed actions. An action plan will be developed within eight weeks of your request being initially received.

If, for any reason, these timescales will not be achieved, your local community safety office will notify you.

How quickly will I hear about my Community Trigger Case Review?

 The Community Trigger Case Review process takes a maximum of eight weeks from the Local Delivery Team receiving your completed application form to development of an Action Plan – if that is the outcome of the Review Panel.

Your Local Delivery Team will keep you updated of progress being made including any changes to the expected timescales.  There is also a helpful chart in the application pack so that you can remind yourself of the expected dates.

If you are unhappy with the outcome of the Community Trigger Case Review, you are able to appeal the decision.

For more help with anti-social behaviour, visit http://asbhelp.co.uk/.

Community Trigger behaviour case review application pack[pdf] Anti-social behaviour case review request form[pdf]